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About Soft IT

Soft IT Company Limited — an IT performance and security solution provider for large enterprises in Thailand since 2000.

Soft IT Company Limited was founded in 2000 around one specialism: IT performance management — making enterprise IT run efficiently, reliably and securely. That foundation still defines what we do today.

Over two decades we extended our expertise from application performance monitoring (APM), database tuning and data analytics into observability, log analytics, cybersecurity and privileged access management, as IT became the heart of the business.

Today Soft IT resells, consults on, deploys and supports solutions from global partners — Splunk (a Cisco company), Quest Software, LogicMonitor, mamori.io and pganalyze — through a Bangkok-based team of engineers and consultants who also manage licensing, renewals and support contracts for our customers.

Our mission

To bring technology that helps enterprises effectively manage the performance, availability and security of their mission-critical IT systems.

Company facts
Founded2000
Head officeBangkok, Thailand
PartnersSplunk (Cisco), Quest Software, LogicMonitor, mamori.io, pganalyze
Main customer groupsBanking & finance, telecom, energy, real estate, state enterprises, retail, manufacturing, healthcare
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What we do

IT performance and availability of business-critical systems
Observability and AIOps for infrastructure and applications
Security operations (SIEM / SOAR) and incident handling
Database performance and tuning across every platform
Privileged access management and personal-data protection
Data resilience, replication and identity recovery
Professional services, annual support and licence management
How we work

How we work

Assess and design

Understand your systems, problems and goals, then propose an approach that fits the real environment.

Proof of concept

Run a PoC or trial under vendor terms so your team sees results before committing.

Deploy and integrate

Deploy, tune and integrate with existing ITSM, CMDB and alerting channels.

Train and support

Train your team, hand over documentation and provide annual support with licence renewal.

Team

Our team

Our team combines presales and solution consultants, deployment and support engineers, and account teams that stay with customers long term. We work alongside vendor support engineers on complex problems and transfer knowledge so your IT team can operate the tools themselves.

Unified Security & Observability Data Platform (SIEM / SOAR / AIOps)

Splunk (a Cisco company)

Turn machine data from every system into real-time security and IT operations answers.

Splunk EnterpriseSplunk Cloud PlatformSplunk Enterprise Security (SIEM)
Database Observability, Data Resilience & Identity Security

Quest Software

See and fix database performance across every platform while protecting identity and data.

Quest FoglightQuest ToadQuest SharePlex
SaaS Hybrid Observability & AIOps

LogicMonitor

Fast visibility across on-prem and cloud infrastructure without running monitoring infrastructure yourself.

LogicMonitor platform (SaaS)AIOps & anomaly detectionDashboards & topology

Ready to start? Let us look at your environment

Meet our engineers for an assessment and a proof of concept under the vendor's terms.