Organisations running both on-prem data-centre systems and cloud workloads that need one view.
SaaS Hybrid Observability & AIOps
LogicMonitor
Fast visibility across on-prem and cloud infrastructure without running monitoring infrastructure yourself.
Solution overview
About LogicMonitor
LogicMonitor is a SaaS observability platform that uses AI to monitor and analyse enterprise infrastructure — servers, networks, storage, virtualisation and cloud services.
Its agentless, auto-discovering approach delivers visibility quickly and removes the burden of running and maintaining monitoring infrastructure in-house.
Soft IT assesses requirements, designs integration with existing alerting, runs proof of concept, deploys and supports LogicMonitor to match how your IT teams actually work.
SaaSno monitoring stack to run in-house
Agentlessnothing to install on monitored hosts
$2.4Bvaluation after a $800M round in 2024 (CRN report)
Key capabilities
Key capabilities
SaaS observability covering on-premises, cloud and hybrid environments.
Agentless auto-discovery for fast visibility with less deployment and maintenance effort.
Customisable dashboards and topology views for each team.
Flexible alerting that integrates with email, Teams, LINE, ServiceNow and more.
Anomaly detection and AIOps to reduce noise and surface what matters first.
Extensive integrations and connectors across the LogicMonitor ecosystem.
Subscription model — no monitoring infrastructure to invest in or run.
Fast time-to-value with an easy path to expand coverage.
Products Soft IT delivers
LogicMonitor platform (SaaS)AIOps & anomaly detectionDashboards & topologyIntegrations & alert routing
Why work with Soft IT
A Bangkok-based team consulting and supporting in Thai and English
Proof of concept and evaluation in your own environment before you commit
Structured deployment, integration, training and handover
Annual support with licence renewal management
25+ years working with banks, telcos, energy companies, state enterprises, retailers, manufacturers and healthcare providers
Learn more
Who it fits
Who it fits
Small IT teams with many resources to look after, wanting less tool-maintenance overhead.
Multi-site organisations that need one monitoring standard everywhere.
Teams that want to start small and expand coverage in stages.
Product details and figures shown are published by the vendor and are provided for evaluation only.
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Interested in this solution?
Book a demo — our engineers will assess your environment.