Organisations running many database brands that need one view to cut mean time to resolution.
Database Observability, Data Resilience & Identity Security
Quest Software
See and fix database performance across every platform while protecting identity and data.
Solution overview
About Quest Software
Quest Software builds enterprise software for data and database management, identity and platform protection. The product Soft IT mostly delivers and supports is Foglight, for database observability.
Foglight gives DBAs, developers and platform teams deep database diagnostics in a single pane of glass across 14+ database platforms, legacy and modern, including cloud databases.
Quest also covers data movement and replication (SharePlex), identity and Active Directory threat detection and recovery (Identity Defense, Identity Recovery, Recovery Manager for AD) and unified endpoint management (KACE) — all of which Soft IT can design into an integrated solution.
14+database platforms supported by Foglight
< 2%typical CPU overhead, agentless
30%of Snowflake spend identified as possible waste (Quest-published)
Key capabilities
Key capabilities
Foglight gives single-pane database observability across 14+ platforms including Oracle, SQL Server, PostgreSQL, MySQL, Db2, SAP ASE and Snowflake.
Agentless collection through SQL Server DMVs and Oracle performance views, with typical CPU overhead under 2% on monitored instances.
Foglight AI Insights uses conversational AI for root-cause guidance, with change tracking and period comparison to pinpoint what changed.
Cloud cost observability: Snowflake spend analysed at query, warehouse and account level to expose waste.
Toad — database development and administration tooling for DBAs and developers.
SharePlex — real-time cross-platform replication for HA, migration and cloud moves.
Identity Defense (ITDR), Identity Recovery and Recovery Manager for AD — detect identity threats and recover Active Directory or Entra ID after an attack.
KACE — unified endpoint management for hybrid environments.
Products Soft IT delivers
Quest FoglightQuest ToadQuest SharePlexIdentity Defense (ITDR)Identity RecoveryRecovery Manager for Active DirectoryQuest KACE
Why work with Soft IT
A Bangkok-based team consulting and supporting in Thai and English
Proof of concept and evaluation in your own environment before you commit
Structured deployment, integration, training and handover
Annual support with licence renewal management
25+ years working with banks, telcos, energy companies, state enterprises, retailers, manufacturers and healthcare providers
Learn more
Who it fits
Who it fits
Teams with limited DBA capacity that want developers to troubleshoot queries without deep internals knowledge.
Database migration/upgrade or cloud move projects that must reduce risk and downtime.
Ransomware readiness for Active Directory with a tested recovery path.
Product details and figures shown are published by the vendor and are provided for evaluation only.
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Interested in this solution?
Book a demo — our engineers will assess your environment.